I was injured at work - what should I do? < Back

You should take the following steps:
  • Immediately notify your employer of your injury. It is very important to report your injury as soon as possible but in any event within 30 days to avoid complications in your claim

  • Obtain medical treatment for your condition

  • If you are unfit for work, request a WorkCover certificate from your doctor.

  • Give your medical certificate and a completed claim form to your employer who should sign and return the workers copy to you, (Remember to complete the details on the rear of your medical certificate). Claim forms can be obtained from the WorkCover Authority, a Post Office or by telephoning WORKFORCE LEGAL on 1800 134 204. (For a fact sheet on completing or submitting a claim, click here)
Your employer is required to forward the claim to the WorkCover authority within 10 days. The WorkCover claims agent must make a decision to accept or reject your claim within 38 days of the receipt of the claim by your employer. If your employer refuses to accept a claim, it can be lodged on the WorkCover Authority direct at 222 Exhibition Street Melbourne.
For obligation free assistance in making a claim, contact WORKFORCE LEGAL on 1800 134 204.

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